{"id":532,"date":"2012-10-12T17:51:52","date_gmt":"2012-10-12T17:51:52","guid":{"rendered":"http:\/\/help.netspotapp.com\/help\/?p=532"},"modified":"2025-07-23T09:29:11","modified_gmt":"2025-07-23T09:29:11","slug":"troubleshooting-noise","status":"publish","type":"post","link":"https:\/\/www.netspotapp.com\/help\/troubleshooting-noise\/","title":{"rendered":"Troubleshooting high noise level"},"content":{"rendered":"<p><em>Note: This visualization is available only for the Pro and Enterprise versions of NetSpot. At this time, it is not possible to properly measure noise levels on Windows computers, this data can be gathered on some macOS computers only. If a project with a noise level heatmap was created on a macOS computer, it will be supported in NetSpot for Windows.<br \/>\n<\/em><\/p>\n<p>High noise levels can interfere with your network signal strength and cause areas of poor connectivity \u2014 or \u201cdead zones\u201d where there is no connectivity. Noise can be caused by any electronic device, including microwave ovens, cordless phones, Bluetooth devices, wireless video cameras, wireless game controllers, and fluorescent lights. Note that other Wi-Fi networks are not included when measuring noise, but they are included in the&nbsp;<a href=\"\/help\/signal-to-interference-ratio\/\">Signal-to-Interference Ratio<\/a>.<br \/>\n<div class=\"media post-download\">\r\n<div class=\"media-left media-middle\"><i class=\"box-40x40 icons icon-mac-xs  \"><\/i><\/div> <div class=\"media-body media-middle\">Learn more about NetSpot  <a href=\"https:\/\/www.netspotapp.com\/netspotpro.html\">WiFi booster for macOS<\/a><\/div>\r\n<\/div><br \/>\nIf you are registering high levels in noise in some areas (or all areas) of your Noise Level visualization, then your first step should be to deselect all of your APs on the left sidebar and then re-select them one by one. Try to narrow down which APs are affected by high noise.<\/p>\n<p><strong>Strategies for decreasing noise level<\/strong><\/p>\n<ul>\n<li>Switch your network from the 2.4 GHz frequency band to 5 GHz or 6 GHz. The 2.4 band tends to have a lot more noise. Both your APs and client devices will need to be capable of using the 5 GHz or 6 GHz band. If you can\u2019t ensure that, at least try to install double-frequency APs or Tri-Band APs that cover both bands and inform users that connecting to the network at 5 GHz\/6 GHz is preferable.<\/li>\n<li>If switching to the 5 GHz or 6 GHz band is not an option, try <a title=\"Why am I getting an extremely high signal level?\" href=\"\/help\/troubleshooting-sir\/\">switching the affected APs to a different channel<\/a><span style=\"color: #ff0000;\">&nbsp;<\/span>in the 2.4 GHz band.<\/li>\n<li>Check the environment and attempt to identify sources of noise. Turn them off one at a time (if possible) and use <a href=\"\/help\/what-is-discover-mode\/\">Inspector Mode<\/a>&nbsp;to quickly register changes in noise level in particular areas.<\/li>\n<li>Once you identify a source of noise, your choices are to move, replace or shield the source of noise, or to move the affected AP.<\/li>\n<\/ul>\n<p>Note that identifying and removing the source of noise might not be an easy task. In practice, the easiest solution is usually <a href=\"\/help\/troubleshooting-signal-level\/\">increasing the signal level<\/a> rather than decreasing the noise level.<\/p>\n<div style=\"padding-bottom:0px; padding-top:0px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - https:\/\/www.hupso.com\/share\/ --><a class=\"hupso_counters\" href=\"https:\/\/www.hupso.com\/share\/\"><img src=\"https:\/\/static.hupso.com\/share\/buttons\/dot.png\" style=\"border:0px; padding-top:2px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_c=new Array(\"twitter\",\"facebook_like\",\"google\");var hupso_counters_lang = \"en_US\";var hupso_image_folder_url = \"\";var hupso_twitter_via=\"netspotapp\";var hupso_url_c=\"\";var hupso_title_c=\"Troubleshooting%20high%20noise%20level\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/counters.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"excerpt":{"rendered":"<p>Note: This visualization is available only for the Pro and Enterprise versions of NetSpot. At this time, it is not possible to properly measure noise levels on Windows computers, this data can be gathered on some macOS computers only. If<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[78],"tags":[210,391,39,439,422],"class_list":{"0":"post-532","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-troubleshooting","7":"tag-core","8":"tag-netspot","9":"tag-noise","10":"tag-wifi-noise","11":"tag-wifi-troubleshooting"},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts\/532"}],"collection":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/comments?post=532"}],"version-history":[{"count":3,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts\/532\/revisions"}],"predecessor-version":[{"id":7585,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts\/532\/revisions\/7585"}],"wp:attachment":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/media?parent=532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/categories?post=532"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/tags?post=532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}