{"id":7978,"date":"2026-02-23T15:21:42","date_gmt":"2026-02-23T15:21:42","guid":{"rendered":"https:\/\/www.netspotapp.com\/help\/?p=7978"},"modified":"2026-02-23T15:21:42","modified_gmt":"2026-02-23T15:21:42","slug":"6ghz-frequency","status":"publish","type":"post","link":"https:\/\/www.netspotapp.com\/help\/6ghz-frequency\/","title":{"rendered":"FAQ: Why am I not getting the scans on the 6GHz frequency?"},"content":{"rendered":"<p>If you are not seeing your 6 GHZ network in Inspector mode reports or in the Survey mode projects, it is possible that your computer hardware doesn&#8217;t support this frequency. Here is how you can check on your Mac computer:<\/p>\n<p>Newer Mac and Windows computers support 6GHz, however there might be regional limitations. The 6GHz band is displayed in NetSpot on laptops with compatible adapters and if this band is allowed for use in your country. <\/p>\n<p>To check which channels are supported on your Mac, go to System Settings \u2192 General \u2192 About \u2192 System Report \u2192 WiFi \u2192 Supported Channels.<\/p>\n<p><a href=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/supported_channels_macbook_pro@2x.png\"><img src=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/supported_channels_macbook_pro@2x.png\" alt=\"Supported Channels\" title=\"Supported Channels\" width=\"1240\" height=\"230\" class=\"aligncenter size-full\" \/><\/a><\/p>\n<p><div class=\"media post-download\">\r\n<div class=\"media-left media-middle\"><i class=\"box-40x40 icons icon-mac-xs  \"><\/i><\/div> <div class=\"media-body media-middle\">Learn more about NetSpot  <a href=\"https:\/\/www.netspotapp.com\/netspotpro.html\">WiFi booster for macOS<\/a><\/div>\r\n<\/div><br \/>\n<br \/>\nTo check which channels are supported on your Windows laptop use search in Windows \u2192 Run \u2192 In the window that opens, type cmd \u2192 Click OK. Or for newer Windows computers simply use the context menu on your desktop \u2192 &#8220;Open in Terminal&#8221; option.<\/p>\n<p><a href=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/Open_in_Terminal_Win@2x.png\"><img src=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/Open_in_Terminal_Win@2x.png\" alt=\"Open in Terminal\" title=\"Open in Terminal\" width=\"620\" height=\"686\" class=\"aligncenter size-full\" \/><\/a><\/p>\n<p>Once in Terminal, input the following command: <em><strong>netsh wlan show drivers<\/strong><\/em> to have all supported frequency bands displayed along with other related information.<\/p>\n<p><a href=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/netsh_wlan_show_drivers@2x.png\"><img src=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/netsh_wlan_show_drivers@2x.png\" alt=\"netsh wlan show drivers \" title=\"netsh wlan show drivers \" width=\"620\" height=\"529\" class=\"aligncenter size-full\" \/><\/a><\/p>\n<p>If you specifically want to check the parameters of your WiFi adapter, use the Device Manager \u2192 Network adapters \u2192 Right-click the current Wi-Fi adapter \u2192 Properties \u2192 In the new window switch to the &#8220;Advanced&#8221; tab.<\/p>\n<p><a href=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/Device_Manager@2x.png\"><img src=\"https:\/\/www.netspotapp.com\/help\/wp-content\/uploads\/2026\/02\/Device_Manager@2x.png\" alt=\"Device Manager\" title=\"Device Manager\" width=\"1240\" height=\"460\" class=\"aligncenter size-full\" \/><\/a><\/p>\n<div style=\"padding-bottom:0px; padding-top:0px;\" class=\"hupso-share-buttons\"><!-- Hupso Share Buttons - https:\/\/www.hupso.com\/share\/ --><a class=\"hupso_counters\" href=\"https:\/\/www.hupso.com\/share\/\"><img src=\"https:\/\/static.hupso.com\/share\/buttons\/dot.png\" style=\"border:0px; padding-top:2px; float:left;\" alt=\"Share Button\"\/><\/a><script type=\"text\/javascript\">var hupso_services_c=new Array(\"twitter\",\"facebook_like\",\"google\");var hupso_counters_lang = \"en_US\";var hupso_image_folder_url = \"\";var hupso_twitter_via=\"netspotapp\";var hupso_url_c=\"\";var hupso_title_c=\"FAQ%3A%20Why%20am%20I%20not%20getting%20the%20scans%20on%20the%206GHz%20frequency%3F\";<\/script><script type=\"text\/javascript\" src=\"https:\/\/static.hupso.com\/share\/js\/counters.js\"><\/script><!-- Hupso Share Buttons --><\/div>","protected":false},"excerpt":{"rendered":"<p>If you are not seeing your 6 GHZ network in Inspector mode reports or in the Survey mode projects, it is possible that your computer hardware doesn&#8217;t support this frequency. Here is how you can check on your Mac computer:<\/p>\n","protected":false},"author":32622,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"categories":[473,8],"tags":[],"class_list":{"0":"post-7978","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-inspector","7":"category-site-survey"},"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts\/7978"}],"collection":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/users\/32622"}],"replies":[{"embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/comments?post=7978"}],"version-history":[{"count":7,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts\/7978\/revisions"}],"predecessor-version":[{"id":7997,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/posts\/7978\/revisions\/7997"}],"wp:attachment":[{"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/media?parent=7978"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/categories?post=7978"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.netspotapp.com\/help\/wp-json\/wp\/v2\/tags?post=7978"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}